Customer Story
- Customer name: Issac
- Customer country: Congo
- Business type: Trader
- Product: Auto Perimeter
Issac sent an inquiry on our website on 1st, April. He was interested in one set of auto perimeter and price for his client. Once we received his email, we got back to Issac shortly about auto perimeter details and price.
Because Issac is a trader and is not professional in ophthalmic diagnostic equipment. All details of the auto perimeter we sent to Issac, then he shared them with his client again. In two weeks, we confirmed all auto perimeter specifications finally and quoted the best price for Issac. However, since we sent the formal auto perimeter quotation, Issac didn't have any new feedback yet, we don't know if he or his client have any questions or not.
On 26th, April, we did a live stream for Issac to introduce our company and team. Also, we shared the ophthalmic equipment discount on May International Day. Issac was impressed by our efficient and professional service. He said he will share the great detail news with his client. Also, Issac told us some information about his company. He had previously worked with other companies in China since 2002. He likes to cooperate with Chinese suppliers.
On 4th, May, we got good news from Issac, his client confirmed the auto perimeter order. Once his client pay, Issac will order from Hongdee. Thanks for their trust and support. Hongdee will provide the best support and quality as well.
In addition, Issac stated that his second company has already opened, and I believe that in the future, we will have more and more cooperation opportunities. Issac will be a more successful ophthalmic agent, and our company, Hongdee, will also enable more and more customers worldwide to succeed. Just like our values - making customers successful while also achieving mutual success.