Customer Story
- Name: Ali
- Country: Lebanon
- Business type: Ophthalmologist in one clinic
- Ordering product: digital acuity chart
Ali, an ophthalmologist in Beirut, on 12th, February, sent an inquiry on our official website about the digital acuity chart and also emailed to sales@hongdeecorp.com again. Mia, a sale manager in Hongdee, after receiving the inquiry, recommends our elite digital visual acuity chart to Ali and showed how to use it with a video. Ali like it very much, it's multiple functions with a wide array of different charts, and very convenient to save more time when he tests patients' eyesight. Because the old vision chart hangs on the wall, he wants to know if our elite digital visual acuity chart can be worked well or not.
Ali is a very nice person and openly expressed his concerns and questions to Mia. For the elite digital visual acuity chart in Hongdee, there are several strengths that other suppliers won't promise and design.
- Fit any monitor size (TV or computer monitor) via an HDMI cable.
- The remote control is very simple and fluorescent, which can be used in the dark.
- 5G storage space for pictures; videos, and audio.
- Continuously adjusted working distance from 1 meter to 7 meters.
- Cost-effective and lightweight to save shipping costs.
For Ali's concerns and questions about the elite digital visual acuity chart, Mia replied one by one. He confirmed the order online. However, Ali engaged in international trade orders for the first time. He has never bought anything in other countries before. Therefore, he was very worried that we are a liar. He can't get the product once he paid.
Hongdee, a certified company in SGS and FDA, can confirm it on these websites by yourself. And, Hongdee specialized in the ophthalmology industry for over 15 years, cooperated with 300+ clients, knowing clearly all competitors. Most importantly, we can promise unconditional return within 10 days if you don't like our product.
Mia patiently answered all of Ali's questions, including payment online because credit cards are not allowed in Ali's country. Mia also puts herself in the client's shoes and gives Ali reasonable advice for the sake of the client. On the morning of the 7th of March, Ali finally made the payment with ease.