Customer Story
- Name: Mr.Yao
- Country: UAE
- Business type: trader
- Product: slit lamp, auto refractometer, auto lensmeter, ophthalmoscope, retinoscope, and ophthalmic motorized table
Hongdee as the supplier not only contacts doctors or distributors, Hongdee also contacts traders. Nancy contacted Mr. Yao on 11th, April, Mr Yao's end customer is a diagnostic doctor in the ophthalmology industry in the UAE. This time the customer wants to open a new ophthalmology clinic, so he needs to order a series of new ophthalmic and optometric equipment for his clinic. And then Mr. Yao finds Nancy.
At first, Mr.Yao's customer only ordered the slit lamp and auto refractometer. Later, according to Nancy's understanding, because the customer wanted to open a new ophthalmology clinic, the equipment ordered by the customer was not enough to support him to open a new clinic. After Nancy's recommendation, the customer Ended up ordering all the equipment to support a clinic opening. Include the ophthalmic motorized table, slit lamp, ophthalmoscope, retinoscope, and auto lensmeter....so Nancy supplies not only the equipment info but also includes the professional recommendation.
If you are in contact with ophthalmology or optometry for the first time, or you have been working in the ophthalmology industry for a long time, but you don’t know much about opening an ophthalmology clinic for the first time, Hongdee can provide professional technical support, equipment consultants, not only that, Hongdee also provides Perfect after-sales service, within one month after the customer receives the goods, if there is any problem with the product, we will be responsible for repairing or replacing it, and the whole process is free of charge. So you can trust we are the reliable and stable supplier you can choose to cooperate with in ophthalmology and optometry.
Finally, regarding shipping matters, Hongdee, as a supplier of ophthalmic equipment, has a freight forwarder who has cooperated with you for more than 10 years to help you transport the goods, so you can trust that Hongdee can safely transport the goods to you. And if you have the forwarder, we can also ship the goods to your forwarder, so you can not worry about anything, we will help you to finish all the issues and you can just wait for the good to arrive.